James Renwick Alliance refund policy
By donating or registering for any JRACraft programs you agree to our refund policy as listed below.
Programs, events, and classes
Refunds are generally not issued unless a written notice is provided at least two weeks before the program/event date.
JRACraft trips
All trip cancellations must be made in writing to the James Renwick Alliance for Craft at [email protected] at least one month in advance of the trip start date. Refunds may be issued, less a cancellation fee of $150 per person and the non-refundable JRACraft contribution of $500 per person. In the case that JRACraft cancels the trip for any reason, a full refund will be issued.
We strongly recommend making sure your trip insurance can cover any health-related cancellations. Comprehensive travel insurance may be mandatory depending on the trip. Further guidance about this will be sent as the trip nears.
When traveling internationally, you may be asked to produce a Covid vaccination certificate and adhere to any and all government regulations and requirements around Covid, if any at the time of travel.
Full refunds may be issued in the case of a medical emergency.
Donations
The James Renwick Alliance for Craft does not issue refunds for donations.
Allocation of donations is determined at the time of receipt. We are not obligated to honor any requests to change the allocation of donations after they have been received.
Pledged donations must be fulfilled within one month and can only be accepted within the same fiscal year.
How to Contact Us
If you have any questions about this policy, you can contact us by email at [email protected] or by phone at 301-907-3888.
Programs, events, and classes
Refunds are generally not issued unless a written notice is provided at least two weeks before the program/event date.
JRACraft trips
All trip cancellations must be made in writing to the James Renwick Alliance for Craft at [email protected] at least one month in advance of the trip start date. Refunds may be issued, less a cancellation fee of $150 per person and the non-refundable JRACraft contribution of $500 per person. In the case that JRACraft cancels the trip for any reason, a full refund will be issued.
We strongly recommend making sure your trip insurance can cover any health-related cancellations. Comprehensive travel insurance may be mandatory depending on the trip. Further guidance about this will be sent as the trip nears.
When traveling internationally, you may be asked to produce a Covid vaccination certificate and adhere to any and all government regulations and requirements around Covid, if any at the time of travel.
Full refunds may be issued in the case of a medical emergency.
Donations
The James Renwick Alliance for Craft does not issue refunds for donations.
Allocation of donations is determined at the time of receipt. We are not obligated to honor any requests to change the allocation of donations after they have been received.
Pledged donations must be fulfilled within one month and can only be accepted within the same fiscal year.
How to Contact Us
If you have any questions about this policy, you can contact us by email at [email protected] or by phone at 301-907-3888.